Emo Emu
Support
We read every message.
Something broke, something is unclear, or you have an idea: write to support@nightagainstudios.com. Tell us what you did, what you expected, and what happened instead. A screenshot helps.
Purchases
- I bought Plus or Black Hearts and they are not showing. Open the Store in the game and tap Restore Purchases. If they still do not appear, write to us with the date of purchase. Refunds themselves are handled by Apple at reportaproblem.apple.com.
- Does Plus remove the ads? Yes, all of them, on every device signed in with the same Apple account.
Progress
- New phone, old records? Sign in to the same iCloud account and open the game once; progress syncs through iCloud. If it does not arrive within a minute, close and reopen the game.
- Game Center scores follow your Game Center account, not the phone.
Sound
- Music and effects have their own volumes in Settings › Audio, and the pause screen has the same controls mid-game.
- If the music ever stops while the game is running, that is a bug we want to hear about. Please write to us with what you were doing when it happened.
Testers: sending a diagnostics log
If you are testing the game through TestFlight, open Settings and scroll to Export diagnostics log. It opens the share sheet; send the file to support@nightagainstudios.com. The log holds the game's own technical events only (see the privacy policy). The App Store version keeps its log on the phone and has no export button.
Requirements
Emo Emu runs on iPhone with iOS 17 or later.